Shipping policy

Last updated: April 9, 2026

1. Overview

Sweatfully is a marketplace platform that connects customers with independent third-party sellers.

All products listed on Sweatfully are:

Sold by third-party sellers
Fulfilled and shipped by those sellers

As a result, shipping policies, timelines, and methods may vary depending on the seller and product.

2. Order Confirmation

After placing an order:

You will receive an order confirmation
Your order is transmitted to the seller for processing and fulfillment
Sellers will confirm availability, production timelines, and shipping details

If an item is unavailable or delayed, the seller or Sweatfully may notify you with updated information.

3. Order Processing

Processing times vary by seller and product type.

Typical scenarios include:

In-stock items: May process within a few business days
Made-to-order or custom products: May require extended production time
Large or commercial equipment: May involve scheduling, freight coordination, or installation planning

Processing times are estimates and not guaranteed.

4. Shipping & Delivery

Shipping is handled directly by the seller or their logistics partners.

Depending on the product, shipping may include:

Standard parcel delivery (FedEx, UPS, etc.)
Freight shipping (LTL or full truckload)
Scheduled delivery appointments for large items

Tracking information is typically provided once the order has shipped, but timing may vary by seller.

5. Shipping Timeframes

All shipping and delivery timelines are:

👉 Estimates only and not guaranteed

Delays may occur due to:

Production timelines
Inventory availability
Freight carrier scheduling
Weather or external logistics issues

Sweatfully is not responsible for delays outside of its control.

6. Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Address changes may not be possible once an order is processed or shipped
Any additional fees resulting from address changes (including carrier fees or rerouting charges) may be the customer’s responsibility

7. Failed Delivery & Additional Fees

For freight or large-item deliveries:

Customers may be required to be present for delivery appointments
Missed deliveries, re-delivery attempts, storage fees, or access issues may result in additional charges

These fees are determined by the seller or carrier.

8. Damaged Shipments

If your order arrives damaged:

You must report the issue within 24 hours of delivery
Provide photos of:
- The product
- Packaging
- Any visible damage

Sweatfully may assist in coordinating with the seller and carrier, but claims are handled by the seller and/or shipping provider.

9. Shipping Restrictions

Some sellers may have limitations on where they can ship.

Sweatfully does not guarantee that all products can be shipped to all locations.

10. Cancellations Due to Shipping Delays

Shipping timelines are estimates.

Orders generally cannot be canceled solely due to delays once processing or fulfillment has begun.

Any cancellation requests are subject to:

The seller’s policies
Applicable fees or costs

11. Platform Role

Sweatfully’s role is limited to:

Facilitating transactions
Connecting customers with sellers

Sweatfully does not:

Handle physical shipping or delivery
Control carrier operations
Guarantee delivery timelines

12. Customer Acknowledgment

By placing an order on Sweatfully, you acknowledge that:

Products are shipped by third-party sellers
Shipping timelines are estimates
Delays may occur outside of Sweatfully’s control
Additional fees may apply depending on delivery conditions

13. Related Policies

For more information, please review:

Terms of Service
Returns & Refund Policy
Product Bundle Policy
Customer Support Policy