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Support Policy

At Sweatfully, we are committed to providing excellent service for all customers who purchase products directly from our website. To ensure fast and efficient support, please review our support policy below:


Eligibility for Support

Sweatfully’s support team is available to assist customers who:

  • Have made a verified purchase directly from www.sweatfully.com

  • Can provide a valid order number or confirmation email

  • Are inquiring about product selection, pricing, or general availability


Installation, Assembly & Technical Support

Sweatfully does not provide assistance with:

  • Product setup or installation

  • Assembly instructions

  • Technical troubleshooting

For these types of inquiries, please contact the product manufacturer directly. Manufacturer support details are typically included in the product packaging or available on their official website.


Communication Channels

To ensure clear and trackable communication, we offer support via:

  • Email: info@sweatfully.com

  • Live Chat: Available on our website during business hours

Phone support may not be available.


Third-Party Requests

If you did not purchase a product from Sweatfully directly, we are unable to provide any customer support. We recommend contacting the original seller or manufacturer for further assistance.


Respectful Interactions

We are here to help our customers and value respectful, constructive communication. Aggressive, abusive, or threatening messages may result in restricted access to our support team.

This Support Policy may change at anytime.

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